Terms & Conditions

EFFECTIVE DATE: January 2nd, 2020.

ZEN GRAFITI d.o.o., (“We” or “Serenade Music Box”) is the operator of the website located at www.serenadamusicbox.com  (the “Website”).  This Agreement governs your use of the Website and your purchase of any products from Serenade Music Box (the “Products”).  

The Website and Products are offered subject to your acceptance of these Terms and Conditions (“Terms” or “Agreement”).  These Terms constitute a legally binding agreement between you and Serenade Music Box, and you should read them carefully. By purchasing for this Website you are agreeing to these Terms, you are also agreeing to our Privacy Policy,  Return Policy and Shipping Policy, each of which is expressly incorporated by reference herein. 

YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.

User Obligations

By downloading, accessing or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to Serenade Music Box through the Website.  You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. Serenade Music Box reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by Serenade Music Box from time to time.  You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access).  You shall immediately notify Serenade Music Box if you suspect or become aware of any loss, theft, or unauthorized use of your password. 

Purchases through the Website

All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party.  The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website – for this purpose you must contact us via email at zen.grafiti@gmail.com .By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. Serenade Music Box reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you.  Prices and availability are subject to change without prior notice, and Serenade Music Box reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions. 

Payment methods

Payment is available in two options:

-          Paypal

-          Bank transfer

The purchase is considered valid when the PayPal authorization is through or when payment is visible on Zen Grafiti d.o.o. bank account.

All PayPal purchases will be converted to USD or EUR as We accept these currencies. Additional costs may apply.

Serenade Music Box wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Return Policy.

Website Ownership and Content

The Website contains materials including, but not limited to, text, images, designs, photographs, videos, audio clips, graphics, button icons, pictures, advertising copy, URLs, technology, software, and the overall arrangement or “look and feel” of such materials including copyrightable material, as well as trademarks, logos, and service marks that belong to either Serenade Music Box, its licensors, licensees or other third parties (collectively the “Content”).  The Website and the Content are owned, licensed, or controlled solely by Serenade Music Box and all right, title, interest in and to the Content and the Website are the property of Serenade Music Box, its licensors, or certain other third parties and are protected by the European Union and international copyright, trademark, patent or other intellectual property rights and laws to the fullest extent possible. By using the Website, you will not obtain any ownership or intellectual property or other interest in any item or content on the Website.  Subject to your agreement and compliance with this Agreement, Serenade Music Box grants you a limited, non-exclusive, non-transferrable, non-assignable, revocable license to access, display, view, and use the Content on the Website for your own personal, non-commercial use only.  You agree that Serenade Music Box may immediately and, without notice to you, suspend or terminate the availability of the Website, its Content, or the Products without any liability to you or any third party.  

User-Generated Content

By submitting or posting any materials or content on the Site (“User-Generated Content”), you grant to Serenade Music Box a perpetual, irrevocable, royalty-free, worldwide, royalty-free, sub-licensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. You hereby represent, warrant and covenant that any User-Generated Content you provide does not violate any law or the rights of any third party, and you have full right to grant Serenade Music Box the license specified above. Serenade Music Box shall be entitled to use any User-Generated Content without incurring obligations of confidentiality, attribution or compensation to you.

LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES. EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, THE WEBSITE, AND ALL CONTENT, PRODUCTS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. SERENADE MUSIC BOX DOES NOT WARRANT THAT: (1) THE INFORMATION ON THE WEBSITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THE WEBSITE APP WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL FASHION NOVA OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, UNDER ANY CAUSE OF ACTION WHATSOEVER INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT, STRICT LIABILITY, WARRANTY, OR OTHERWISE, FOR ANY CLAIM, CAUSE OF ACTION, FEE, EXPENSE, COST, OR LOSS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE RETURN POLICY, THE SHIPPING POLICY, THE PRODUCTS, OR YOUR USE OF THE WEBSITE OR ANY PRODUCTS.

Dispute Resolution

Any dispute relating in any way to your visit to, or use of, the Website, the Products, or any purchase or otherwise related to this Agreement (“Disputes”) shall be submitted to confidential arbitration in Split, Croatia and shall be governed exclusively by the laws of the Republic of Croatia and the European Union, excluding its conflict of law provisions.  If a Dispute arises under this Agreement, you agree to contact us at zen.grafiti@gmail.com  (email). Before formally submitting a Dispute to arbitration, you and Serenade Music Box may choose to informally resolve the Dispute.  

We hereby inform you that resolution of dispute is possible online through the European ODR (Online Dispute Resolution) platform here.

Links to Third Party Websites

The Website may include links to third-party websites, such as links from advertisers, sponsors, content partners, and third parties.  The inclusion of any link on the Website does not imply our endorsement of it, and Serenade Music Box expressly disclaims any responsibility for the content, the materials, the accuracy of the information, or the quality of the products or services provided by, available through, or advertised on these third-party websites.

Privacy

You understand, acknowledge, and agree that the operation of certain portions of this Website or the receipt of certain information, such as registering or creating an account on this Website, requires the submission, use, and dissemination of certain personally identifiable information. You understand that your consent is not required to make a purchase.  For a summary of Serenade Music Box’s information collection and use, please see Serenade Music Box’s Privacy Policy.

Electronic Signatures and Agreements

You acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “PLACE MY ORDER”, “I ACCEPT”, ANY LINK THROUGH WHICH YOU SUBMIT BILLING OR SHIPPING INFORMATION, or such similar links as may be designated by Serenade Music Box to accept these terms and conditions, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement.

Sales Tax

Serenade Music Box uses Republic of Croatia's guidelines concerning sales and use tax, it is NOT determined by the destination address of your shipment. All taxes are included in the price of the Product.

Miscellaneous

This Agreement constitutes the entire agreement between you and Serenade Music Box and supersedes any prior version of this Agreement and Serenade Music Box.  If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid, the remaining provisions shall not be affected thereby and shall continue in full force and effect, and such provision may be modified or severed from this Agreement to the extent necessary to make such provision enforceable and consistent with the remainder of this Agreement.

Serenade Music Box is in no way responsible for the damages or delay in delivery that may occur in the domain of the currier service, but will contact the currier service and try to get the buyer the best experience. If the buyer notices the package is damaged upon the delivery he is to report it immediately to the currier and send us an email at zen.grafiti@gmail.com

Contact Us – If you have any questions about these Terms of Use, the Products, or the Website, email us at zen.grafiti@gmail.com